Refund/Exchange Policy


 

You have within 14 business days from the delivery date to return or exchange an item. Please call our customer service department at 1-800-567-2739 or email info@rungirlrun.com. We will then email you a return/exchange form (the top portion can be used as our return address label) simply fill it out and enclose with your return/exchange.
Please allow 5 – 7 business days from receipt of your return for processing.

You can return your package to one of two warehouses: 
RunGirlRun USA Warehouse: 100 River Rock Drive, Unit 2, Buffalo NY, 14207
RunGirlRun Canada Warehouse: 24 Queenston Street, St.Catharines, ON, L2R 2Y9

Return Policy:

>Returns must be made within 14 days from the delivery date
>All merchandise must be unwashed and unworn
>All hangtags must be attached to the garment and proof of payment must accompany the return
>All garments are subject to inspection
>Outgoing return shipping charges are not refunded